Client Engagement Letter — Personal Clients 2026

This letter relates to the taxation services described below. We have been engaged to prepare and lodge your Individual Income Tax Return and, unless otherwise agreed, will do so on an ongoing annual basis.

Our engagement commences once you indicate acceptance (by accepting on the form or by continuing to instruct us) and continues until terminated by either party. You can terminate at any time by notifying us in writing.

All information relevant to the preparation and lodgement of your income tax return must be collated and forwarded to our office. Any rectifying work due to incorrect or late information is outside the scope of this letter and charged as an additional service.

You are responsible for providing all relevant information in a timely manner and for its accuracy and completeness, and for keeping full and proper records under the self-assessment regime. We will not audit your documents, but you must have all source documents and substantiation available before any claim is made.

By law, if a statement made to the ATO/TPB is false, incorrect or misleading in a material particular, we may advise you to correct it and, if it is not corrected within a reasonable time, may take further action including withdrawing and notifying the ATO or TPB.

The income tax returns we prepare and any original documents you give us are your property; our working papers and drafts remain ours. Under TASA we retain records of the tax agent services for at least five years. We may retain your documents until all outstanding fees are paid.

Our services are provided on a fee-for-service basis. The applicable fee is calculated in the online form when you choose services. Unless otherwise agreed, our fees are payable in advance and you are required to upload proof of payment when submitting the online form. If the scope changes, we will advise you and provide an amended estimate. Our fee does not cover ATO inquiries or investigations.

Our fee covers only the preparation and lodgement of your tax return (including checking and forwarding original assessments and payment notices). Any additional services or advice (e.g. tax planning) are outside this fee and will be quoted separately.

If you have a complaint, please contact us first on (02) 8317 1281, mobile 0488 842 256, or hello@precent.com.au. If unresolved, you may escalate to the TPB at myprofile.tpb.gov.au/complaints.

We have an ethical duty and legal responsibility to keep information from this engagement confidential and will not disclose it without your permission unless legally required, or to a professional/regulatory body or to protect our professional interests, as set out in this letter.

We may use third parties (including Cloud computing providers) to perform services. Current providers include Google services, ClickUp, FormSite, QuickBooks and Xero. You authorise us to disclose information to such providers; where we outsource, we remain responsible for the delivery of the services.

If we detect conduct constituting NOCLAR with a material effect, we may have a professional requirement to disclose it to a regulatory authority, following a formal process that includes advising you and, if necessary, seeking legal advice.

We take all reasonable precautions to securely store and transmit your data. However, we cannot be held liable for losses arising from third-party intervention that accesses or copies your data despite those precautions.

We will inform you if we become aware of any conflict of interest. Where a conflict cannot be managed in a way that protects your interests, we will discuss the appropriate course of action with you.

We maintain professional indemnity insurance that complies with the TPB’s minimum requirements (insurer AB Phillips Pty Ltd t/as IPA Insure, ABN 91 007 075 934, Policy QDIR113908). Specific details available on request.

Our firm’s liability may be limited by a scheme approved under Professional Standards Legislation.

You agree to have ATO communications (income tax, superannuation, study/training support loans, activity statement, debt, and employer/business obligations) sent digitally to us as your registered tax agent, and authorise us to change or withdraw the preferred address for service.

We are required to advise of certain prescribed events in the last five years (since 1 July 2022). There are currently no matters we are required to report. There are no conditions attached to our registration (Tax Agent Number 26001935).

By accepting these terms on the tax-return form, you confirm that you have read, understood and agree to the terms of this engagement, and that you have read and understood your rights and obligations under the tax laws. It is emphasised that by continuing to instruct us you are taken to have accepted these Terms of Engagement.

Yours sincerely,
Authorised Representative, Precent Tax & Accounting Services Pty Ltd